From a single domestic garage door to a full commercial shutter contract — we install, repair and maintain roller shutters and doors at properties across Tyne and Wear, Sunderland, Durham and beyond.
Elite Security Shutters has been operating in the North East for over 20 years. In that time we've installed and repaired thousands of roller shutters and garage doors for homeowners, retailers, manufacturers, agricultural businesses and commercial landlords. Every job — large or small — is handled by our own experienced team. We don't subcontract, we don't cut corners on materials, and we don't leave until you're satisfied with the result.
Our installation service covers everything from domestic garage doors to large-scale industrial shutter systems. We survey, specify, supply and fit — all with one team and one point of contact throughout.
Our roller shutters are built to order for each opening — whether you need a compact shop front shutter, a perforated security curtain for a retail display, or a heavy-duty industrial door on a warehouse loading bay. We specify the correct motor size, lath profile and guide system for the application and install everything cleanly in a single visit where possible.
All shutters are manufactured to the measured dimensions of your opening and installed with properly anchored fixings — no compromise on the structural integrity of the installation.
We supply and install a comprehensive range of garage doors for homes and businesses across the North East. Whether you're replacing a tired up-and-over on a semi-detached in Sunderland or specifying a set of high-cycle industrial doors for a North East distribution centre, we'll find the right product and fit it properly.
Our domestic range includes roller, sectional, canopy and side-hinged styles in a wide choice of colours and finishes. All can be specified with electric automation, including remote control, keypad and smart home integration.
Converting an existing manual roller shutter to electric operation is one of the most practical upgrades a North East business can make — particularly for premises with limited staff, early starts or irregular access hours. We handle the full conversion: removing the manual operation, fitting the appropriate motor, running the wiring and commissioning the controls.
In many cases the conversion can be completed without replacing the shutter curtain itself, keeping the cost significantly lower than a full replacement. We'll assess your existing shutter and advise honestly on whether conversion is viable.
We carry out shutter and garage door repairs throughout the region, with same-day callout capability for urgent faults. Our engineers arrive with a full selection of common parts, so most repairs are completed on the first visit. We also offer scheduled maintenance contracts to prevent breakdowns before they happen.
Motor faults are one of the most common shutter issues we attend. We stock and fit motors for most popular shutter and door systems — usually the same day you call. We also carry out full motor replacements where repair isn't cost-effective.
Impact damage to a shutter curtain doesn't always mean a full replacement. Where individual laths or sections are bent or broken, we can replace the affected slats and restore the shutter to full working order — saving significant cost.
Control unit failures, lost handsets and receiver faults are all within our scope. We reprogram, replace and upgrade control systems across all major shutter and door brands, and can add additional handsets or keypads where needed.
Manual doors and shutters rely on correctly set springs and counterbalances. If your door is heavy to lift, won't stay open or drops faster than it should, a spring adjustment or replacement usually resolves the issue quickly.
We upgrade and replace locks, bolts and security bars on both shutters and garage doors — whether following a break-in, after key loss, or simply to improve the security level of an existing installation. New locking can usually be fitted without replacing the door.
A scheduled service keeps shutters and doors in reliable condition and catches wear before it becomes a breakdown. We offer maintenance contracts for commercial customers requiring regular visits, with agreed response times built in for emergency cover.
From your first enquiry to a completed, signed-off installation — here's what to expect when you work with us.
Call, email or fill in the form. Tell us what you need and we'll ask a few questions to understand the job before we come out.
We visit to measure the opening, assess access, check existing fixings and advise on the right product. No charge, no obligation.
You'll receive a clear, itemised written quote. No vague estimates — just a fixed price for exactly what we've specified.
We arrive on the agreed date, fit everything to the manufacturer's specification, test thoroughly and clean up completely before leaving.
Genuine feedback from homeowners and businesses across the North East. All reviews are verified via Google.
Outstanding from start to finish. Came out within two days to survey, gave us a competitive quote and had the shutters installed the following week. Immaculate finish.
Motor on our roller shutter seized up on a Friday afternoon. They came out the same day, diagnosed the fault, had the part and fixed it before we closed. Brilliant service.
New insulated garage door fitted at our home. The team were punctual, polite and tidy — the door looks fantastic and works perfectly. Would recommend without hesitation.
We've used Elite for three separate sites now. Each time the quality has been consistent — reliable products, clean installations and straightforward pricing. They're our first call.
The lads converted our manual shutter to electric — didn't even need to replace the curtain, just added the motor and controls. Done in one morning, works like a dream.
Really straightforward process. Phoned Monday, surveyed Tuesday, quote by Wednesday, fitted Friday. Price was exactly as quoted. Excellent company.
I was impressed by how knowledgeable and helpful they were — no pressure, just honest advice. The plastisol door they fitted looks smart and the quality is clearly very good.
Damaged a shutter lath with a forklift — not ideal. Called Elite and they were out next day, assessed it, came back the day after with parts and had it sorted. Very efficient.
We cover Tyne and Wear, Sunderland, Wearside, County Durham and surrounding areas. Click your location to find out more about what we offer locally.
Tell us about your project and we'll come out, survey the job and provide a written quote — free, with no obligation and no hard sell. Most surveys can be booked within a few days.
Mon–Sat · 8am–6pm · Same-day callouts available for urgent repairs
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