60 Vicarage Rd, Sunderland, SR3 1JL
info@elitesecurityshutters.co.uk
Mon–Sat · 8am–6pm
Call us today 0191 3545800 Get A Free Quote

Contact Us

Whether you need installation, maintenance, or repairs, our experienced team is here to help. We proudly serve areas across the North East, including Wearside, North Tyneside, South Tyneside, and County Durham.

Contact us now for expert advice, a free consultation, or to request a physical colour sample.

0191 3545 800

60 Vicarage Rd, Sunderland, SR3 1JL

Roller shutter security doors north east

Contact Elite Security Shutters

The quickest way to contact us is to call 0191 354 5800, Monday to Saturday from 8am to 6pm. You can also email info@elitesecurityshutters.co.uk or use the contact form above, and we will get back to you as soon as we can.

We are based at 60 Vicarage Road, Sunderland, SR3 1JL, and cover homes and businesses within a 45-mile radius, including Tyne and Wear, County Durham and South Northumberland.

What to include when you contact us

  • Your postcode, so we know which area you are in.
  • Whether you need a new door or shutter, or a repair to an existing one.
  • Roughly how wide and high the opening is, if you know.
  • A photo or short video of the door, shutter or fault. It helps us diagnose problems before we arrive.
  • Whether it is urgent, for example a shutter stuck open or a door that will not lock.

Urgent repairs

If your shutter or garage door has failed and your property is not secure, call us rather than emailing. We offer same-day callouts for urgent faults, and a 24-hour callout service for emergencies (charges apply). Our engineers carry common parts, so most repairs are completed on the first visit. See repairs and servicing for more.

Contact Elite Security Shutters: our van in Sunderland

Opening hours

Monday to Saturday, 8am to 6pm. Same-day callouts for urgent repairs.

Find us online

Read what customers say on Google and Checkatrade, or see our Google reviews.

What happens after you contact us

  1. We talk it through. We ask a few questions to understand the job, and for repairs we may be able to diagnose the fault from a photo.
  2. Free site survey. We measure the opening, check access and existing fixings, and advise on the right product. No charge and no obligation.
  3. Written quote. You get a clear, itemised written quote with a fixed price.
  4. Installation or repair. Our own team does the work, tests everything and cleans up before leaving.

Areas we cover

We regularly work in Sunderland, Newcastle, Gateshead, South Shields, Washington, Durham, Seaham and North Shields. See all the areas we cover.

Frequently asked questions

Do you charge for a survey?

No. Surveys and written quotes are free, with no obligation and no hard sell.

Can I contact you about a door you did not fit?

Yes. We repair and service all makes and models of roller shutters and garage doors.

Do you work with businesses?

Yes. We fit and maintain shutters for shops, warehouses and industrial units, with maintenance contracts and agreed response times. See commercial shutters.