Same-day roller garage door repair and shutter callouts across the North East, for all makes and models.
We carry out roller shutter and garage door repairs throughout Tyne and Wear, Wearside and County Durham, with same-day callouts for urgent faults. Our engineers arrive with a full selection of common parts, so most jobs are completed on the first visit. Whether you need a roller garage door repair at home or an urgent shutter fix at work, we will give you an honest arrival time.
We repair all makes and models, even if we did not fit them. If a repair is not cost-effective, we will tell you straight and quote for a replacement instead.

Most roller garage door repair jobs come down to one of these faults. If your door or shutter is stuck, noisy, slow or not responding, call us and describe the fault. Photos and videos help us diagnose it before we arrive.
Motor faults are one of the most common issues we attend. We stock and fit motors for most popular systems, usually the same day you call.
Impact damage does not always mean a new shutter. We replace bent or broken laths and restore it to full working order.
Control unit failures, lost handsets and receiver faults. We reprogram, replace and add handsets or keypads.
Door heavy to lift, will not stay open or drops too fast? A spring adjustment or replacement usually solves it.
New locks, bolts and security bars after a break-in or key loss, usually without replacing the door.
Scheduled servicing catches wear before it becomes a breakdown, with agreed response times for business customers.
Learn moreMore than 20 years repairing roller shutters and garage doors across the North East, always with our own engineers.
Real reviews from our Google Business Profile.
Brilliant company, arrived and repaired my roller shutter within hours of me contacting them. Great price, reliable and very professional, highly reccomend. Thanks again!
I rang Carl for my garage door repair on Thursday and sent him picture and video of my broken roller shutter. Carl identified the issue and gave me a quote over the phone. He came to get it fixed the following day morning. He’s very professional and get the job done very fast with very good price. I have used someone else before for exactly the same job, but I’ll definitely ring Carl if I have any issue with the garage from now on. Very happy to get garage door back to work again. I will definitely recommend Elite Security Shutters to our neighbors!
Rang in the morning came by the hour, Karl is an excellent bloke to deal with and did not let me down with the job I needed done! This is the second time I’ve used him and highly recommend him to anyone.
We offer same-day callouts for urgent faults across the region, Monday to Saturday, and 24-hour emergency response for commercial customers. Call 0191 354 5800 and we will give you an honest arrival time.
Yes. We repair and service all makes and models of roller shutters and garage doors, wherever they came from.
Usually. Our engineers carry a full selection of common parts, so most repairs are completed on the first visit. If a part has to be ordered, we will make the shutter or door secure first.
Often, yes. Where individual laths or sections are bent or broken, we replace the damaged slats and restore the shutter to full working order, saving the cost of a new curtain.
Usually. Manual doors rely on correctly set springs and counterbalances. A spring adjustment or replacement normally sorts it quickly.
Yes. Scheduled annual or bi-annual servicing with priority 24-hour emergency cover and agreed response times in writing. See our commercial services.
We fit and repair roller shutters and garage doors across Tyne and Wear, Wearside and County Durham. Choose your area to find out more.
Call us now on 0191 354 5800 for a same-day callout, or send us the details and a photo and we will get back to you.
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